RQ10458 - 2 x Sr. UX Designer

About the position

RQ10458 - 2 x Sr. UX Designer 2 openings - 2 different submissions 1-year contract (252 business days) - possible extension ONSITE 5 days - 222 Jarvis Street, Toronto Security Level: CRJMC In this role, you will: · Shape the end-to-end user experience of Ontario's digital credential products, including a privacy and security by design digital wallet and other digital credential products, where user trust, autonomy, and security are foundational. · Design experiences that make new, trusted ways of interacting in person and online understandable, usable, and credible for real users across public and private sectors. · Elevate the quality and coherence of design across the wallet and platform so products can be confidently used in production, demonstrations, and strategic adoption efforts. · Use design and research to reduce risk in complex credential implementations, informing product direction, trade-offs, and sequencing. · Enable adoption by helping internal and external teams see the value and possibilities of digital credentials through clear, well-designed experiences. · Embed design as a core part of Agile delivery, ensuring it informs decisions early and continuously rather than reacting late. · Work across disciplines and jurisdictions to align on standards, patterns, and approaches, strengthening a pan-Canadian open-source digital wallet ecosystem. · Contribute to the growth of the design practice by coaching others and reinforcing a strong, user-centred design culture. Must H ave: Designs clear, usable, and accessible experiences by translating complex user needs, content, and system constraints into coherent interaction and information architecture, with well-reasoned design decisions. Leads and applies rigorous user research and accessibility practices, selecting appropriate methods to generate evidence, challenge assumptions, and influence experience design. Operates as a senior partner within an agile team, consulting across disciplines, communicating design decisions clearly, and elevating the quality and consistency of experiences across products. Create low- and high-fidelity prototypes to support discovery and delivery (e.g., wireframes, interactive prototypes). Use design and collaboration tools effectively within team workflows (e.g., Figma, Axure, Miro). Produces high-quality, developer-ready design outputs by structuring tools and workflows (e.g., Figma systems, components) to reduce ambiguity and rework in delivery. Strong experience with graphic designing, strong researching experience and producing UX outcomes. Nice to have: - open-source digital wallet experience - Prior OPS exp or Public domain

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