Patient Relations Executive (Dental) - (up to $3,500 + AWS + PB + VB | 5.5days)

About the position

base up to $3,500 + AWS + PB + Monthly Incentive 5.5days (9am to 6pm and Saturday 9am to 1pm) Responsibilities Convert enquiries from WhatsApp, social media, and phone calls into appointments and clinic visits Guide patients through their first visit and consultation process, ensuring a smooth experience Present treatment plans and support case acceptance through clear explanation of procedures and costs Handle financial discussions including payment options and arrangements Manage patient records and ensure accurate documentation in the system Maintain tracking sheets and monitor enquiry-to-conversion performance Coordinate follow-up appointments and ensure continuity of care Work closely with dentists and clinic team to support overall patient journey and outcomes Requirements Minimum GCE “O” Levels or equivalent Strong communication and persuasion skills with confidence in handling patients Comfortable with sales, follow-ups, and conversion-driven responsibilities Basic IT proficiency for clinic systems, tracking, and communication tools Tyson Jay Management Pte Ltd | EA License No.: 24C2479 Ivan Lim | EA Personnel No.: R1109856