Camp Manager - Hluhluwe

About the position

Duties & Responsibilities Key Outputs Prepare welcome and departure notes for guests Check guests in during the day and manage dietaries, children, or any other special requests Implement and follow the BOPs Host guests during the day – meet them when they return from drives and assist with any requests Ensure all products that come into contact with guests are consistently of the correct standard Check set-ups for breakfast, lunch and dinner Ensure the main area is always tidy and styled according to the BOPs Host guests at mealtimes and ensure the smooth running of service between the kitchen and waiters Work closely with waiters and HODs to maintain a high service standard Assist other departments as required Host children's activities at the lodge Provide superior service and quality to guests Enjoy working with children and be creative when planning fun children's activities Desired Experience & Qualification Skills Required Strong communication skills with guests and fellow staff members Work standards must exceed the lodge's service expectations Good organisational ability Lateral thinking ability Initiative Ability to adhere to World Class Hospitality and Service Standards Professional, courteous and hospitable to guests Ability to cope under pressure to meet guests' needs Ability to lead people and correct issues when required Honest, proactive, driven individual with integrity and career ambitions Knowledge Required Hospitality industry knowledge Environmental awareness Knowledge of surrounding communities Knowledge of South Africa Company knowledge ( &Beyond as well as Wild Impact ) Valid unendorsed South African driver's license essential Previous Work Experience Required Experience in the service industry, particularly working with guests and staff Previous Camp Manager / Safari Host experience is an advantage Previous experience working with children is an advantage

Place of work