Sr Technical Analyst

About the position

Senior Technical Analyst Location: remote Applicants can live in WA, OR, CA, Idaho, AZ or Georgia Must be eligible to work in the US. Overview We are partnering with a large, well-established financial services organization seeking a Senior Technical Analyst to support critical internal and customer-facing systems. This role focuses on advanced troubleshooting, application support, and cross-functional collaboration to ensure systems are running efficiently and aligned with business needs. Key Responsibilities Diagnose and resolve complex technical issues across enterprise applications Provide functional and technical support for internal and customer-facing systems Partner with business and technical teams to support enhancements, releases, and new initiatives Utilize monitoring and diagnostic tools to identify and resolve system issues Support web-based applications, services, and system integrations Act as a key contributor to business continuity and disaster recovery planning Communicate effectively with end users, vendors, and internal teams to resolve issues Analyze system performance and recommend improvements Support software deployments and production releases Lead or assist in resolving high-impact system issues Mentor junior team members and provide knowledge transfer Deliver training and documentation for supported systems Qualifications Bachelor's degree in Computer Science or related field (or equivalent experience) 5+ years of systems analysis or application support experience Experience supporting enterprise-level applications in complex environments Strong troubleshooting and problem-solving skills Experience working with SQL and relational databases Familiarity with web services, integrations, and application architecture Experience with monitoring and diagnostic tools (or similar technologies) Exposure to software development lifecycle (SDLC) environments Strong communication skills with the ability to work cross-functionally Ability to manage multiple priorities in a fast-paced environment Experience in financial services or regulated environments is a plus Additional Details On-call rotation required Hybrid work environment Opportunity to work on high-impact systems supporting critical business operations

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