Danish-speaking Customer Service

About the position

We are hiring Danish/Norwegian/Swedish/Finnish-speaking candidates for Customer Service roles in Lisbon . Location: Lisbon, Portugal Work model: On-site Start dates: 27/04/2026, 08/05/2026, 18/05/2026, or 29/05/2026 Your Role Provide outstanding support to users via phone, chat, email, and social media Assist customers with account setup, login issues, and subscription management Troubleshoot streaming, app, and technical problems Guide users on payment queries and service changes (pause, cancel, renewals) Maintain detailed and accurate customer records Report trends and customer feedback to help improve the service Your Qualifications Speak Danish/Norwegian/Swedish/Finnish fluently (C2 level) and have a good command of English (B2 level) Have strong communication and active listening skills Are customer-oriented and empathetic Are adaptable and can work well under pressure Have experience in customer service (preferred, not required) Are flexible with rotating shifts and weekend work The Offer Join a collaborative and inclusive international team in Lisbon Full training provided, plus opportunities for continuous development Work in a modern, multicultural office environment Enjoy a performance-based bonus structure Access to private health insurance, meal allowance, and other benefits Relocation support may be available for candidates from abroad Long-term career growth with clear development pathways