Talent Job Seeker
Hotel Receptionist
- directions_car Alberton
- work Full-time
About the position
Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way Provide high quality customer service at all times Check the guests in / out, take payments Manage telephones, emails and reservations in a prompt and professional manner Ensure that all correspondence are recorded and filed accurately Ensure that all bookings are guaranteed and no show charges / late cancellation charges are applied where appropriate Reviewing guest special requests and ensure that they are met or exceeded Handle problems that arise in an effective professional manner Working with all hotel departments to ensure guest expectations met or exceeded. For more information call or whatsapp our Recruitment Agency Team on 075 239 2204 Person Specification Essential Experience of managing customer relations face to face and via phone High level of spoken and written English Customer Service Skills e.g. face to face, telephone, email etc. Desirable Proven experience in hospitality, reception and admin or similar customer facing role Cash handling Familiarity with Opera softwarePlace of work
Talent Job Seeker
Alberton
app.general.countries.South Africa
Alberton
app.general.countries.South Africa
About the company
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Job ID: 10533501
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