CMDB Administrator

About the position

AMG & Associates, Inc. is a leading provider of contract management and consulting services for government agencies and private sector organizations. Our team of experienced professionals is dedicated to delivering high-quality solutions that help our clients achieve their goals and objectives. We are committed to providing a supportive and inclusive work environment that fosters growth and development for our employees. Job Summary: We are seeking a highly skilled and motivated CMDB Administrator to join our team. The CMDB Administrator will be responsible for managing and maintaining our Configuration Management Database (CMDB) to ensure accurate and up-to-date information is available for all IT assets and services. The ideal candidate will have a strong background in ITIL processes and experience with CMDB tools and technologies. Key Responsibilities: - Design, implement, and maintain the CMDB architecture and data model - Develop and maintain CMDB policies, procedures, and standards - Ensure data integrity and accuracy within the CMDB - Monitor and report on CMDB performance and usage metrics - Coordinate with IT teams to identify and collect asset and service data for the CMDB - Perform regular audits and reconciliations to identify and resolve data discrepancies - Troubleshoot and resolve any CMDB-related issues - Develop and maintain CMDB documentation and training materials - Stay up-to-date on industry best practices and trends related to CMDB management Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field - Minimum of 3 years of experience in CMDB administration - Strong understanding of ITIL processes and best practices - Experience with CMDB tools and technologies, such as ServiceNow or BMC Remedy - Excellent analytical and problem-solving skills - Strong attention to detail and ability to work independently - Excellent communication and interpersonal skills - ITIL certification is a plus Why Work for AMG & Associates, Inc.: - Competitive salary and benefits package - Opportunities for career growth and development - Supportive and inclusive work environment - Collaborative and dynamic team culture - Work on challenging and meaningful projects for reputable clients - Make a positive impact on the organization and the community If you are a highly organized and detail-oriented individual with a passion for IT asset management, we encourage you to apply for the CMDB Administrator position at AMG & Associates, Inc. We are committed to providing our employees with a fulfilling and rewarding career experience. Join our team and be a part of our success!

Place of work