Project Manager Chicago, IL

About the position

Project Manager Location: Chicago, IL Job Type: Contract Compensation: $65 - 67 Hourly Description client in Chicago, IL that is seeking a Project Manager to support a portfolio of initiatives focused on incident management, change management, and observability within an enterprise Infrastructure & Operations environment. This role will play a key part in driving coordination across multiple workstreams, ensuring alignment, visibility, and successful delivery as projects ramp up and transition into next phases. Key Responsibilities: Manage and coordinate multiple initiatives across incident management and observability programs Provide big-picture oversight across projects, identifying dependencies and ensuring alignment between parallel efforts Support ongoing and upcoming project phases Partner with internal stakeholders to connect workstreams and highlight interdependencies across teams Drive improvements tied to MTTR (Mean Time to Resolution), change success rates, and overall system reliability Facilitate communication, status reporting, and executive-level updates Help stand up new workstreams and close out completed efforts Requirements Strong background in Project/Program Management within Infrastructure, Operations, or SRE environments Experience supporting incident management and/or change management processes Familiarity with observability concepts and tooling (e.g., Dynatrace, BigPanda) Proven ability to operate at a strategic level, connecting initiatives rather than owning deep technical execution Experience managing multiple concurrent workstreams in fast-paced enterprise environments Nice to Have: Exposure to enterprise monitoring and event management platforms Experience driving initiatives focused on uptime, reliability, and zero-downtime environments