BigPanda AIOps SME Java developer chicago, il

About the position

BigPanda AIOps SME Java developer chicago, il Migration Role: BigPanda AIOps Engineer / SME Location: Chicago, IL On-site Role Objective Lead and execute the migration from IBM NetCool (OMNIbus) to BigPanda, modernizing legacy event management into an AIOps-driven incident intelligence platform with reduced alert noise, improved correlation, and tighter ITSM integration. Scope of Work • Assess current IBM NetCool setup (ObjectServer, probes, enrichment, correlation rules) • Design and execute NetCool ? BigPanda migration (phased or controlled cutover). • Configure BigPanda ingestion, normalization, deduplication, enrichment, and correlation. • Integrate BigPanda with monitoring tools and ITSM (e.g., ServiceNow). • Tune correlation patterns to reduce noise and improve incident accuracy. • Support testing, go live, hypercare, and operational handover. Must Have Skills (Screening Mandatory) • Hands on BigPanda implementation experience (not just exposure). • Strong IBM NetCool / OMNIbus background (event flow, rules, probes, enrichment). • Proven experience in AIOps / Event Correlation / Incident Intelligence. • ITSM integration experience (ServiceNow preferred). • Scripting & integrations: REST APIs, Python/Shell. • Strong understanding of ITIL-based incident & operations workflows. Good to Have • Experience with other AIOps tools (Moogsoft, Splunk ITSI, OpsRamp). • Exposure to cloud / hybrid monitoring environment

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