Operations Specialist

About the position

About the role We’re looking for an Operations Specialist to join our team in Denmark. In this role, you’ll work close to the core of our operations — not hands-on in daily execution, but close enough to understand how everything works in practice. You’ll focus on planning, follow-up, and continuous improvement across key areas like pickup, linehaul, routing, and courier engagement. You’ll play an important role in making sure we have the right plans in place, that we stay on top of performance and costs, and that what we plan actually works in reality. It’s about creating structure, working with data, and helping turn insights into better decisions as we continue to scale. This is not a pure analytics role — but you should be comfortable working with data, breaking it down, and using it to support decisions. You’ll collaborate closely with both Operations and Commercial, acting as a bridge between teams and helping ensure alignment across the business. You’ll join a close, inclusive, and down-to-earth team that works tightly connected to the real operation. We support each other, move fast, and continuously improve — and you’ll be part of shaping how we take the next step in our startup-to-scaleup journey. What you’ll be doing You’ll take ownership of parts of our planning and performance follow-up — always balancing service, efficiency, and cost. Work with short- and long-term planning across pickup, linehaul, routing, and courier setup Monitor performance and cost development, and help ensure we stay aligned with budgets Analyze operational data to identify trends, gaps, and improvement opportunities Turn data into clear insights and support translating them into actions Collaborate with stakeholders across Operations and Commercial to improve alignment Identify deviations, understand root causes, and follow through on improvements Support building structure around reporting and performance tracking What we’re looking for To make this role a good match, we think you likely recognize yourself in most of the below: You have 1–4 years of experience from operations, logistics, planning, consulting, or a similar analytical/operational role You are comfortable working with data in Sheets or similar tools and enjoy breaking down numbers You have a structured way of working and are good at planning and prioritizing You are able to translate data into simple insights — not just what is happening, but what we should do next You are a clear communicator, comfortable working with different stakeholders You are proactive and take ownership, rather than waiting for direction Nice to have Interest in or experience from logistics, supply chain, or e-commerce Experience with planning, coordination, or performance follow-up Exposure to budgeting or cost tracking A degree in engineering, business, logistics, or similar What you’ll get At Instabee, you’ll be part of a company that’s rethinking last-mile delivery – making urban logistics more sustainable, efficient, and customer-friendly. In this role, you'll also get: 💰 Competitive salary and benefits. 🌇 Office space in central Copenhagen with a social and inclusive work culture. 🏥 Pension plan and all the necessary insurances in place. ⏰ Hybrid setup with working hours that adapt to your lifestyle. Get to know us In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart. We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey ahead.