Remote Monitoring Assistant (JH - 03262025 - FTRMA)

About the position

Position: Remote Monitoring Assistant Number of hours: 40 hours/week Schedule: PST (Daytime PH), 7 days a week Tasks required: Monitor 60 CCTV cameras remotely, ensuring all warehouse areas are under surveillance during the evening shift (PST / Daytime PH). Identify, record, and report any anomalies or odd activities (e.g., unauthorized access, suspicious movements, or security breaches) in real time. Submit hourly reports via WhatsApp and email to the team, documenting all observations, including any incidents, anomalies, or system issues. Immediate escalation of any critical issues or security concerns to the appropriate team members. Maintain detailed logs of all incidents and security activities, ensuring accurate records are kept for reference and follow-up. Assist with ad-hoc tasks related to security monitoring, such as system checks or security protocol updates. Ensure adherence to security protocols, ensuring safe and secure operations at all times. Requirements: Strong attention to detail and ability to monitor multiple video feeds simultaneously. Excellent communication skills (via WhatsApp and email) for clear and concise reporting. Ability to produce accurate hourly reports, ensuring all key observations and anomalies are captured. Basic proficiency in using CCTV monitoring systems. Calm under pressure with the ability to assess situations and respond effectively to security threats or irregularities. Prior experience in security monitoring, CCTV operations, or a similar field is preferred. Reliable internet connection and access to a remote workstation (laptop/PC). Fluent in English with excellent written communication skills. Proactive and self-motivated, with the ability to work independently during shifts. Willingness to work full-time, 7 days a week during evening hours (PST).