Payment Expert (LS - 04032025 - FTPE)

About the position

Position: Payment Expert Number of hours: 40 hours/week Schedule: BST Tasks required: Process and monitor online payments, ensuring smooth and secure transactions. Support the integration and maintenance of payment gateways (e.g., local bank transfers, Revolut, PayPal, Stripe, Square). Assist in resolving payment issues, chargebacks, and disputes. Monitor transactions for fraud, errors, and compliance risks. Ensure adherence to financial regulations and security standards (PCI DSS, GDPR). Analyze payment data and suggest process improvements. Collaborate with finance and customer support teams on payment-related matters. Stay updated on industry trends and emerging payment technologies. Other ad hoc tasks that would be assigned would be related to payment processing and customer account management Requirements: 3+ years of experience in payments, banking, or fintech. Familiarity with payment gateways, online transactions, and fraud detection. Understanding of financial regulations and security compliance. Experience with chargeback management and payment reconciliation is a plus. Ability to work independently and collaborate with cross-functional teams. Must have working experience with banks and payments Knowledge of basic accounting is a must An understanding of accounting best practices is necessary Strong problem-solving and analytical skills. Experience with word-processing software and spreadsheets (e.g., MS Office, Google Suite) and with financial database Self-starter with the ability to work proactively and independently Clear and concise communicator with effective English verbal and written communication skills Highly adaptable to changing circumstances and priorities Inquisitive mindset, eager to learn and explore new payment technologies and systems Team-oriented approach with the ability to collaborate across departments.