Customer Support Representative (Polish + English)

About the position

Customer Support Representative (Polish + English) Location: Porto, Portugal Salary: €1,300 gross/month Work Model: On-site About the Role We are looking for a Polish-speaking Customer Support Representative to join a dynamic international team in Porto. In this role, you will be the first point of contact for customers, ensuring a smooth and positive support experience. Key Responsibilities Handle inbound calls, emails, and chats in a professional manner Provide clear, accurate, and timely support to customers Identify issues and deliver effective solutions Ensure high levels of customer satisfaction and service quality Meet performance targets (KPIs) and maintain quality standards Work closely with internal teams when required Requirements Fluent Polish (C1/C2) Good English (B2+) Strong communication and problem-solving skills Customer-focused mindset with a positive attitude Ability to work in a fast-paced, team-oriented environment What We Offer Competitive salary package (€1,300 gross/month) Paid training from day one Opportunity to work in a multicultural, international environment Career development and growth opportunities Experience in a globally connected workplace Why Join? Live and work in Porto , one of Europe's most vibrant and affordable cities Build valuable international customer service experience Be part of a supportive and diverse team