Client Account Associate: Marketplace Support

About the position

Position: Client Account Associate Overview: The Client Account Associate serves as a dedicated support professional, assisting assigned clients in streamlining their processes, improving efficiency, and ensuring smooth daily operations. This role involves administrative support, data management, communication handling, and problem-solving to help clients achieve their business goals. Basic Qualification: Strong organizational, analytical and multitasking skills. Excellent written and verbal communication skills. Ability to work independently and proactively. Proficiency in office tools (e.g., Microsoft Office, Google Suite). Problem-solving mindset with attention to detail. Assignment: Marketplace Department What You'll Do: Manage pricing, promotions, and discounts for new and existing items through system uploads. Handle listing errors and optimizations on Amazon, Walmart, NewEgg, eBay, and other active platforms to ensure accuracy and visibility. Resolve Amazon Error Files and develop Plans of Action for closed or at-risk listings. Align store categories with marketplace standards for seamless operations. Collaborate with vendors and merchants on product availability, purchase orders, and inventory updates. Address JIRA tickets promptly and support issue resolution with the team. Conduct business analysis to track performance, sales trends, and market insights. Who You Are: Minimum 2 years experience in eCommerce. Amazon knowledge is a plus. Education: Vocational or Four year college degree. Knowledgeable of Microsoft excel. Able to work onsite and night shift. Why Join Us? Competitive Salary: Php 20,000 - Php 23,000 + Night Differential Philippine Statutory Benefits Company Benefits and Practices HMO after 30 days with 1 dependent Dental Coverage Group Life Insurance (Php100,000) Yearly Birthday Cake Token every Work Anniversary Free Snacks in the Pantry Paid Leaves No Email Wednesdays Free Lunch on First Day Family Day (potluck every last Friday of the Month) Free Anti-Rad eyeglasses upon Regularization Monthly Wellbeing Check (mental health day)

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