Business Consulting Specialist - HR

About the position

This role plays a key part in optimizing HR operations, enhancing documentation standards, strengthening compliance, and improving the overall effectiveness of HR processes within an operational environment. Key Responsibilities: ▪️Analyze HR operational performance and provide data‑driven recommendations for improvement. ▪️Prepare HR reports, dashboards, presentations, and management briefings. ▪️Support the development, review, and continuous update of HR policies, procedures, and Standard Operating Procedures (SOPs). ▪️Assist in preparing HR documentation related to compliance, investigations, and employee relations cases. ▪️Review HR processes to identify gaps, risks, and non‑compliance issues, and propose corrective actions. ▪️Support HR planning activities, including workforce planning inputs, process mapping, and HR action plans. ▪️Coordinate with HR specialists to gather data and ensure accuracy and consistency of documentation. ▪️Follow up on the implementation of approved HR initiatives and process improvements. ▪️Maintain confidentiality and ensure proper control and security of HR documentation. Qualifications ▪️5 -7 years of experience in HR operations, HR coordination, or HR business support roles with the transport or passenger transport industry. ▪️Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).