Polish-Speaking Customer Care Specialist (Inbound)*

About the position

Polish-Speaking Customer Care Specialist (Inbound) Location: Porto, Portugal Work Type: On-site Start Date: 13 April 2026 Job Description We are looking for a Polish-speaking Customer Care Specialist to join an international team in Porto . In this inbound role, you will assist customers with their inquiries and provide high-quality support while ensuring a positive customer experience. Responsibilities Handle inbound customer inquiries via phone, email, or chat Provide accurate information and effective solutions to customers Resolve issues efficiently while maintaining a professional approach Ensure high levels of customer satisfaction Document customer interactions and follow internal procedures Requirements Fluent Polish Good level of English Strong communication and problem-solving skills Customer-oriented mindset Ability to work in a fast-paced environment Work Model On-site – Porto, Portugal

Place of work