German Speaking Customer Service Agent – Free Relocation to Greece

About the position

Location: Athens/Thessaloniki, Greece (Full Relocation Package Included) Job Type: Full-Time / Permanent Language Required: German (C1/C2) Role Overview Are you a fluent German speaker looking for a fresh start in the Mediterranean? We are seeking Customer Service Professionals to join our award-winning multicultural team in Greece. In this role, you will represent a global Tier-1 brand , providing world-class support while enjoying a high quality of life under the Greek sun. Your Responsibilities Omnichannel Support: Interact with customers via phone, live chat, and email to resolve inquiries efficiently. Case Management: Track and follow up on customer cases using CRM tools to ensure a seamless service experience. Brand Ambassadorship: Maintain high satisfaction scores (CSAT) while upholding the values of a major global brand. Relationship Building: Communicate with empathy and professionalism to foster trust with German-speaking users. Goal Orientation: Meet and exceed individual and team performance targets (KPIs) in a fast-paced environment. Requirements (Qualifications) Language: Native or near-native level German (written and oral). English: Good working proficiency (B2+) to navigate internal systems and training. Communication: Excellent interpersonal skills with a "problem-solver" mindset. Tech-Savvy: Comfortable using multi-screen setups and learning new software quickly. Adaptability: A team player who thrives in a dynamic, international setting. Availability: Ready to relocate to Greece within the next 4–8 weeks. The "Move to Greece" Benefits Package We take the stress out of moving. Our Full Relocation Suite includes: Travel: Fully covered flight tickets to Greece. Arrival Support: Free airport pickup and transfer to your accommodation. Housing: 2–4 weeks of free hotel stay + dedicated assistance in finding your permanent apartment. Financials: Competitive monthly salary + 2 extra salaries per year (14 months total). Healthcare: Comprehensive private health insurance and medical coverage. Growth: Paid training by certified pros and clear paths for internal promotion. Lifestyle: Free online Greek lessons, social events, and discounts at local businesses.