Portuguese-Speaking Community Support Analyst

About the position

Location: Moschato, Greece (On-site) Start date: 06.04.26 Training duration: 5 Working Days Salary: €1,045.72 gross/month (14 payments) Performance Bonus: Up to 10% Schedule: Monday–Friday, 10:00–18:00 Join a Global Leader in Online Community Support Are you ready to help make online spaces safer, smarter, and more inclusive? Were looking for Portuguese-speaking professionals to join our clients support team in Athens, one of Europes most vibrant cultural capitals. This is more than just a job — its a mission-driven role where your analytical skills, judgment, and empathy truly matter. You'll be part of a Great Place to Work–Certified company , known for its inclusive culture, professional development, and strong community values. What You'll Do Support with Purpose: Review, investigate, and resolve user inquiries on a leading online platform with accuracy and cultural sensitivity Policy Guardian: Apply Terms of Use and internal policies to real-life cases, ensuring a fair and safe online community User Insights: Analyze trends and behavioural patterns to improve platform quality Process Optimization: Identify workflow gaps and suggest improvements for continuous efficiency What Were Looking For Languages: Fluent Portuguese & English Education: Some higher education preferred (military service considered) Analytical Skills: Ability to pass a standardized analytical/reasoning test Cultural Awareness: Strong understanding of social & political contexts in the Portuguese-speaking market Experience: Up to 1 year in BPO or a similar environment is a plus What You'll Get Stable Compensation: Fixed monthly salary + performance-based bonus Training Excellence: 1-week paid onboarding with certified instructors Health & Wellness: Health insurance + exclusive employee discounts Career Growth: Internal mobility and real development opportunities Work Culture: Events, CSR initiatives, and a friendly international team Modern Workspace: State-of-the-art office in Athens with break & chill-out zones Free Language Lessons: Online Greek courses for all employees Relocation Support – Two Options All expenses covered: Flight + Hotel stay + Real estate agency fee Alternative package: €250 relocation allowance + Real estate agency fee covered (Ideal if youre traveling by car or managing your own relocation) Schedule & Workstyle Working Hours: Monday–Friday, 10:00–18:00 Accepted Documents EU Citizenship Full-purpose or Specific-purpose Greek Work Permit Refugee Certificate of Protection Hiring Process Application & CV Review Online Language & Analytical Tests Final Interview with the Client Ready to Make a Real Impact? Apply today and be part of a mission to build safer and more inclusive digital communities. Let your Portuguese language skills, empathy, and analytical mindset shine — right in the heart of Athens