Onboarding Specialist

About the position

About the Client Our client is a fintech company delivering modern payment solutions for global businesses. They focus on building flexible and scalable payment infrastructure tailored to complex merchant needs. The company provides global card processing, payouts, and customizable payment solutions through its technology platform. They work closely with clients to design payment strategies that support growth in competitive and fast-changing markets. Role Overview We are looking for an Onboarding Manager to manage the end-to-end onboarding process for merchants. This role requires a strong understanding of high-risk merchants' onboarding, acquiring requirements, and the ability to navigate complex onboarding processes while maintaining high operational standards. The role involves active communication with international teams. Key Responsibilities Lead merchant onboarding processes in line with acquiring / scheme compliance requirements. Collect, verify, and structure merchant documentation packages. Communicate with banks, compliance teams, and internal stakeholders throughout the onboarding process. Support the optimization and scaling of onboarding processes as the company grows. Requirements 1-2+ years of experience in onboarding high-risk merchants within the payments or fintech industry. Practical experience working with acquiring banks and payment providers. Strong understanding of merchant onboarding workflows and documentation requirements. Ability to manage multiple onboarding cases simultaneously. Key Soft Skills Strong attention to detail and organizational skills. Strong communication skills and problem-solving mindset. Structured and detail-oriented approach to documentation and processes. What We Offer Opportunity to work in a fast-growing fintech environment. Exposure to global payment infrastructure and high-risk acquiring. Collaborative and international team environment. Flexible and dynamic work culture. Flexible working arrangements and supportive culture. Apply in 2 minutes to become part of a team shaping the future of global payment solutions!