Senior Ecommerce Systems Lead | Papa John’s Central America

About the position

At INHAUS , we are supporting Papa John’s , one of the most recognized international brands in the QSR sector, with a strong regional presence and currently undergoing a digital transformation , in the search for a Senior E-Commerce Product Lead to drive the evolution of their digital ecosystem (App & Web) in a dynamic, competitive, and 100% customer-focused environment. With a constantly growing operation and a strategic focus on digital experience , the company is heavily investing in enhancing its online channel as a key business pillar. What will be your mission? Maximize the value of the digital channel by aligning business, technology, and user experience, driving improvements that have a real impact on conversion, profitability, and growth . You will act as the strategic bridge between Operations, Marketing, IT, and technology providers. Key challenges Define and prioritize the digital roadmap . Manage the product backlog using agile methodologies. Monitor key KPIs (conversion, adoption, retention). Lead improvements in UX, performance, and internal operations . Coordinate integrations with payment and delivery platforms . Prepare the ecosystem for a future technology migration . What are we looking for? 3+ years leading E-Commerce platforms (App & Web). Experience as a Product Owner / Digital Lead . Proficiency in agile methodologies (Scrum, Jira). Knowledge of Google Analytics and API integrations . Experience working with technology vendors . Ideally, experience in Retail or QSR . We are looking for a strategic, analytical, results-driven, and solution-oriented professional . What does the company offer? In addition to a digital transformation and growth environment , the company provides attractive benefits and hybrid work opportunities . If you are motivated to lead the digital evolution of a highly recognized regional brand in an agile and challenging environment , this could be your next great opportunity. We look forward to meet you! 📩

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