Inside Sales Assistant - Japanese Bilingual

About the position

Location: El Monte, California Hours: M-F: 8AM – 5PM; 1 hour lunch Salary Range: $22.00 To $29.00 Hourly Benefits: All paid Health, Dental, and Vision Insurance for employees and their dependents, Life Insurance and 401k Plan with company match. 【Essential Job Functions】 Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database Updates and maintains customer records in the Company database Enters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection Maintains high levels of customer satisfaction by providing excellent service and building rapport Answers customer questions about product features, product benefits, and procedures Updates and prepares all sales materials for the department Reports any inventory or service issues to appropriate account manager immediately Collaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time Scribes department meetings and distributes meeting minutes to the team Creates sales and marketing materials Attends Company events and functions outside of normal working hours Performs other duties as assigned Obligation to answer to all management as requested Assists as Will Call relief Collect payment by cash, check, or credit card and generate receipts for will call customers Assists as tertiary receptionist relief 【Physical Requirements】 Ability to sit in an office for a majority of the day Ability to type for extended periods throughout the day Ability to reach, bend, kneel, and lift up to 20 pounds occasionally Working Conditions o Noise Level: Normal to loud o Indoors 【Other Requirements】 Business level English – Read/write/speak/listen Business level Japanese; Native level Japanese preferred – Read/write/speak/listen Maintains a positive attitude and willingness to learn Ability to work independently and as a team Ability to adapt to frequent changes in assignments and workload Passes the Sake Adviser course within 1-2 years of employment High School Diploma required. Bachelors Degree and above preferred 2+ years of relevant experience preferred 【Knowledge and Skills】 Clerical/Administrative Support Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc. Problem-solving skills Basic Microsoft Office proficiency Communication and interpersonal skills Knowledge of Japanese foods and sakes strongly preferred

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