CONVERSION - RETENTION AGENTS (FR MARKETS [Tunisia]

Position: RETENTION AGENTS (FR) [Tunisia] Company: The Talent Hunter Location: Tunis NOTE: Only Tunisian or Algerian nationals are eligible to apply due to visa restrictions Contract Details: Full-time, Permanent A leading company in Tunisia is currently seeking highly motivated and skilled Retention Agents with experience in the french market to join their team in Tunis, Tunisia. As a Retention Agent, you will be responsible for maintaining and strengthening our client relationships, ensuring their satisfaction and loyalty to our company. Key Responsibilities: - Build and maintain strong relationships with clients through regular communication and excellent customer service - Understand clients' needs and provide solutions to meet their expectations - Collaborate with other teams to provide a seamless and positive experience for clients Qualifications: - Fluency in French (written and spoken) is a must - Previous experience as retention agent in the French Market , is a must - Excellent communication and interpersonal skills - Strong problem-solving and negotiation abilities - Ability to work independently and in a team environment - Proven track record of meeting and exceeding targets We Offer: - Competitive salary and benefits package - Opportunities for growth and career advancement - A dynamic and supportive work environment - Training and development programs to enhance your skills and knowledge - A chance to work with a diverse and international team If you are a proactive and results-driven individual with a passion for retention, we want to hear from you! Apply now to join our team as a Retention Agent in Tunisia. NOTE: Only Tunisian or Algerian nationals are eligible to apply due to visa restrictions