About the position
Location: Sofia, Bulgaria Work Arrangement: On-site Working Hours: Flexible shifts (4h / 6h / 8h), 10:00 - 00:00, Monday-Sunday ️ Ready to Turn Wanderlust Into a Career? Join our team in Sofia and use your French and English skills to help travelers enjoy seamless and memorable experiences on a world-leading platform! Be the voice that makes a difference for both hosts and guests. What You'll Do: Guide users through account creation, booking, and communication issues Facilitate smooth interactions between hosts and guests Resolve concerns and complaints with empathy and expertise Deliver world-class customer care and ensure unforgettable journeys Work with a positive, energetic international team Who You Are: Fluent in French and English (spoken & written) Passionate about travel and helping others Great communication and problem-solving skills Calm, patient, and upbeat when handling complex situations Open to flexible shifts and fast-paced environments Perks & Benefits: Paid, comprehensive 5-week onboarding: 3 weeks training + 2 weeks hands-on support Flexibility to choose your ideal shift (4, 6, or 8 hours) Work in a stunning, modern office in Sofia Relocation support to make your move simple and smooth Real opportunities to advance your career in a global workspace Connect daily with passionate travel lovers just like you How to Join: 1️ Apply quickly (spots fill fast!) 2️ Language assessment 3️ Interview 4️ Launch your customer care adventure with us! Say "oui!" to your next adventure. Apply now to start your journey in travel support!
About the company
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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