French Service Desk Analyst Work from Home in Hungary!

Join Our Team as a French Service Desk Analyst Work from Home in Hungary! Are you fluent in French and English , with a passion for IT support and troubleshooting? We're looking for a Service Desk Analyst to provide top-notch support to users from the comfort of your home! If you excel in problem-solving and have a knack for delivering exceptional customer service, this full-time opportunity is perfect for you. What You'll Do: Provide timely support via phone, chat, and email for IT-related issues Troubleshoot desktop, application, and mobile device issues (iOS/Android) Diagnose and resolve hardware, software, and access issues Take ownership of incidents, ensuring swift and successful resolutions Collaborate with experts for fast problem resolution Document solutions for future reference and escalate as needed Manage incidents while adhering to KPIs and service management principles What We're Looking For: Fluent in French (C2) , with strong English skills (B2+) Experience in L1-L2 IT Support, preferably in Application Support/Software Development Strong communication skills (written & verbal) Familiarity with SDLC, databases, and OS components is a plus Why Join Us? Work from home in Hungary with a competitive base salary Be part of a dynamic, international team with opportunities for growth Make a real impact while honing your IT and customer service skills Ready to take the next step in your IT career? Apply today and become a key player in delivering exceptional service to our clients! #ServiceDeskAnalyst #ITSupport #RemoteJob #Hungary #FrenchSpeaking #TechJobs