Russian Customer Service Representative in Lisbon!

Join Our Team as a Russian Customer Service Representative in Lisbon! Are you passionate about providing top-notch customer service in a vibrant environment? Were looking for a dedicated Customer Service Representative to join our team in Lisbon! What You will Do: Customer Support: Assist customers via email and chat, primarily in Russian and occasionally in English. Inquiries Handling: Help with inquiries related to account and payment processes, resolving login and registration issues. Account Management: Restore and modify emails, phone numbers, and other account information; handle hacked accounts and restore characters. Rewards and Payments: Address questions about the reward program, tokens, and pre-paid game cards, as well as handle payment inquiries and process refunds. Data Management: Professionally manage and protect customer data. Who Were Looking For: Language Proficiency: Excellent level of Russian (C1-C2) and B2 level English, both orally and in writing. Dynamic Environment: Ability to thrive in a fast-paced, team-oriented, and structured environment. Decision-Making Skills: Capable of making decisions based on established rules and policies. Customer-Centric: A passion for helping others achieve results and the ability to handle potentially stressful situations. What We Offer: Accommodation: Permanently free accommodation! Annual Flight Home: Sponsored yearly flight back to your home country. Training Support: Partially paid two-week training to get you started. Relocation Support: Assistance with flight costs reimbursement and accommodation. Experienced Guidance: Support from team members experienced in helping new colleagues relocate. Free Language Classes: Enhance your skills with free Portuguese classes. Fun Activities: Enjoy water sports, soft trekking, and much more. Positive Team Environment: Join a dynamic and creative team with a friendly atmosphere. Ready to embark on an exciting career journey in Lisbon? Apply now to become a valuable part of our customer service team! Your adventure in an engaging and supportive environment awaits!