Customer Support Specialist – German & English (Remote in Greece)

About the position

Start Date: Training begins 04/03/2026 Languages: German (C1+) & English (B2+) Location: Remote – Based in Greece Contract Type: Full-Time Are you ready to bring magic to customer service? Join a leading, world-renowned entertainment brand and become part of a passionate, dynamic team delivering exceptional experiences to fans and customers worldwide. Were hiring Customer Support Specialists fluent in German and English to join our remote team in Greece. If you love storytelling, helping people, and creating memorable moments, this is your chance to work behind the scenes with one of the most beloved entertainment brands in the world. What We Offer: Salary: €1,300 gross/month Bonus: Up to €150 monthly performance bonus Training: Fully paid professional training by certified instructors Relocation Support: All expenses covered – flight, hotel stay, and real estate agency fee OR €250 relocation allowance + real estate agency fee (for those relocating independently) Private Healthcare Plan Exclusive Discounts & Perks Free Online Greek Language Courses Career Progression & Internal Development Opportunities Vibrant Company Culture: community events, CSR initiatives, team-building activities Remote work from anywhere in Greece, with state-of-the-art offices available for hybrid or onsite interactions What Youll Be Doing: Deliver world-class customer support via phone, email, and chat in German and English Assist customers with subscriptions, streaming access, billing, and platform navigation Act as a brand ambassador, providing personalized solutions and maintaining high satisfaction Handle cases efficiently, accurately, and empathetically Collaborate with team leaders and trainers to continuously improve service quality What Were Looking For: Fluency in German (C1+) and English (B2+) – written and spoken Strong communication, problem-solving, and interpersonal skills Customer-first mindset with a passion for helping others Basic tech-savviness – comfortable using various software tools Located in Greece or willing to relocate (remote position) Previous customer service experience is a plus but not required – full training provided Why Apply Now? This isnt just a job. Its a role where your voice matters, your growth is supported, and your work has purpose. Join a global legacy of storytelling, imagination, and excellence. Apply today and start your journey on 04/03/2026. Let your career sparkle with one of the worlds most iconic brands!

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