Technical Support

Technical Support Advisor (English or Portuguese-Speaking) On-Site in Spain | A Coruña Are you passionate about technology and ready to grow your career in the IT and software industry? We are looking for English or Portuguese-speaking Technical Support Advisors to join our on-site team in A Coruña, Spain , providing technical assistance for a world-leading software development company . If you have previous experience in technical support or as an IT Technician , this opportunity could be an excellent fit for you. Responsibilities Provide technical assistance and support to customers via phone, chat, or email. Diagnose and resolve issues related to software, hardware, and cloud technologies . Support users with products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server , and Microsoft Windows . Deliver professional and empathetic customer service. Apply analytical thinking and problem-solving skills to handle complex situations effectively. Requirements Native or fluent English or Portuguese (B2 level or higher). Education or experience in IT technologies , particularly in cloud solutions . Strong communication and interpersonal skills. Ability to work independently and as part of a team. Customer-focused attitude with great attention to detail. What We Offer Full-time, permanent contract (39 hours per week) . Schedule: Monday to Friday, 9:00 to 18:00. Competitive annual salary: 19,738 gross/year. Relocation bonus: 500 (Flyer support). Paid, comprehensive training on cutting-edge technologies. Multicultural and friendly work environment. Excellent work-life balance. Career development and promotion opportunities within Spain and internationally. Relocation assistance for candidates living outside A Coruña.