About the position
QUALIFICATIONS ➢ Bachelor’s degree or Diploma in Logistics, Supply Chain Management or a related field. EXPERIENCE ➢ 2 to 4 years of experience in shipping, export documentation or logistics within a clearing and forwarding company. ➢ Experience in roles related to customer service or operations within a shipping company can be beneficial SKILLS ➢ Strong understanding of export regulations, customs procedures and shipping logistics. ➢ Excellent organizational, analytical and multitasking skills. ➢ Proficient in computer applications including MS Office and any logistics management software. ➢ Strong communications and negotiation skills ➢ Ability to work in an office environment with occasional visits to shipping lines offices. Key Responsibilities: Export Coordination ➢ Manage and coordinate all aspects of export shipments from booking confirmation to delivery at the destination. ➢ Liaise with shipping lines to confirm space availability, negotiate rates and arrange for the shipment of goods. Documentation Management ➢ Prepare and ensure the accuracy of all export documentation, including bill of lading, commercial invoices, packing lists and export permits. ➢ Verify that all documents comply with customer requirements. Customs Requirements ➢ Work closely with customs brokers to ensure all customs clearance processes are properly handled, ➢ Monitor compliance with export regulations and provide support for any audits or inspections. Client Communication ➢ Serve as the primary point of contact for clients regarding their export shipment, providing updates and addressing any inquiries or concerns. ➢ Collaborate with operation team to coordinate shipping schedules aligned with customer needs. Logistics Coordination ➢ Track and monitor shipments to ensure on-time delivery and provide status updates to clients as needed. Problem Solving ➢ Address and resolve any issues related to shipping delays, documentation discrepancies or customs clearance challenges. ➢ Proactively identify potential shipping disruptions and implement solutions. Regulatory Knowledge ➢ Stay updated with industry trends, regulations and best practices related to export shipping and documentation. ➢ Participate in training and workshops to enhance knowledge and skills in international shipping Reporting ➢ Maintain accurate records of shipping activities and provide regular updates to management regarding export operations. ➢ Share daily shipping line reports to the export team group and management at the end of working day.
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