About the position
Do you love tech, drones, and helping people? Join DJI , the world’s leading drone company, and be part of an exciting team that supports cutting-edge aerial technology! 🌍 As a German Customer Support Advisor , you’ll assist customers with everything from setup and troubleshooting to product recommendations and technical inquiries. What You’ll Do: 🚁 Help customers with drone setup, troubleshooting, and product guidance 📞 Respond to inquiries via phone and email with professionalism and enthusiasm 🛠 Diagnose technical issues related to drones, controllers, and software 📦 Manage orders, returns, and exchanges 📰 Stay up to date on the latest drone models and industry trends 😊 Ensure customers have a smooth and enjoyable experience with their DJI products What We’re Looking For: • Fluent in German & English (written & spoken) • Passion for drones, tech, and customer service • Problem-solving mindset & strong communication skills • Ability to work in a fast-paced, innovative environment Perks & Benefits: • Monthly gross salary • Tech Bonus • Language Bonus • Loyalty Bonus • Rent Support: €400/month (for 12 months!) • Meal Allowance • Holiday & Christmas Bonuses: Extra salary payments • Medical & Dental Insurance (after 6 months) • Relocation Support: Flight (€200) + Housing Assistance • Paid Training from Day 1 🌟 Ready to turn your passion for drones into a career? Apply today and join us in Lisbon! 🌟
About the company
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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