We are seeking Dutch Customer Support Guides

Are you a fluent Dutch speaker looking to take your career abroad and work with one of the worlds leading travel and accommodation platforms? We are seeking Customer Support Guides (CSG) to join a large, international team in Athens. Key Responsibilities Support Dutch-speaking customers via phone, email, and chat Assist with bookings, modifications, cancellations, and general platform navigation Provide customer-focused, clear, and solution-oriented communication Handle customer complaints and escalate complex cases when necessary Maintain accurate documentation of customer interactions Follow internal processes, KPIs, and quality standards Collaborate with team members to ensure smooth customer journeys Contribute ideas for improving the customer support process Requirements Fluency in Dutch (written and spoken) Strong English skills for training and internal communication Excellent communication and problem-solving abilities Customer-first mindset with a calm and positive attitude Ability to adapt to new tools and fast-paced environments Previous customer service experience is a plus but not required Strong attention to detail and reliability What We Offer A chance to relocate to Greece and build an international career Competitive salary + performance incentives Relocation package: flight reimbursement and housing assistance Full paid training tailored to the Booking platform Multicultural work environment with a supportive team Opportunities for internal growth (quality, training, team leader, etc.) Modern offices in the center of Athens Stable long-term employment Why Athens? Enjoy warm Mediterranean weather, stunning islands, rich culture, and an affordable cost of living all while growing your professional experience in a global setting. How to Apply Please submit your CV in English. If you're ready to start an international journey and help travelers worldwide, we look forward to hearing from you.