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Fintech & Fjords to Balkans: Danish Support Analyst Adventure

  • Berlin
  • Full-time

About the position

Role: Customer Support Analyst Fintech Account Location: Sofia, Bulgaria (Relocation Support Provided) Type: Full-time (40h/week) Start Date: September 2025 Passionate about finance, technology, and people? Here's your chance to join a top Fintech project with the global leader in customer experience. We're looking for Danish + English speakers who want to kickstart an international career in Sofia a city where career growth meets affordable lifestyle. No prior fintech experience? No worries. Well train you, support you, and set you up for success. What's in it for you? Relocation package (travel, hotel, rent assistance) Fully paid training learn everything you need Competitive salary + performance bonuses Private health insurance & 50+ lifestyle benefits Career development in a stable, global company International team with fun & supportive culture Employee referral rewards What you'll be doing Help customers with money transfer & fintech inquiries Provide clear and accurate answers via phone, chat, and email Solve issues or direct cases to the right department Identify customer needs and deliver satisfaction-driven solutions What we're looking for Fluency in Danish & English (C1/B2 level) Great communication skills & customer-focused mindset Eagerness to learn about the fintech world No prior experience required just motivation! Why apply? Because this is not just a job its the start of your fintech career journey in Bulgaria. Your next adventure begins here. Apply now and lets grow together!

Place of work

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Berlin
app.general.countries.Germany

About the company

51-200 Personnel Services

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Fair Compensation

Fair pay and attractive terms

Onboarding

A Structured Start from Day One

A supportive team

Mutual Respect and Open Collaboration

Future Outlook

A Secure Job with Growth Opportunities

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