Fitbit Products Support Specialist Polish & English On Site

Location: Sofia, Bulgaria Language Requirement: Fluent Polish + English Working hours: 8 hours per day Salary: BGN 2,800 Contract duration: 4 weeks onsite (training included) Relocation support provided Join our Customer Care team and help customers get the most out of their Fitbit products. As a Polish & English Support Specialist , youll assist with orders, deliveries, and product setup, ensuring an exceptional customer experience. What We Offer: Relocation assistance: 300 BGN rental allowance + 150 BGN flight reimbursement + real estate admin support Full-time contract with training On-site position with a supportive, international team Responsibilities: Assist customers with Fitbit products, orders, and deliveries Provide guidance on product settings and troubleshooting Deliver friendly, solution-oriented support Collaborate with internal teams to improve customer satisfaction Requirements: Fluent Polish and strong command of English Excellent communication and interpersonal skills Proactive, empathetic approach to customer service Willingness to relocate to Sofia