Empower Connections - Deliver Exceptional Experiences | German Speaker

Join our team as a German-speaking Customer Care Representative and become the voice of a top German mobile services provider . You'll be helping customers stay connected, resolving inquiries, and providing solutions that truly enhance their experience, all while working in a supportive, international environment that values growth and performance. What You'll Do Engage with customers via phone, chat, and email to deliver high-quality support and personalized service . Assist with billing, mobile plan adjustments, technical troubleshooting, and general inquiries. Ensure every interaction reflects professionalism, efficiency, and a customer-first attitude. Collaborate with team leaders and trainers to continuously improve service quality and client satisfaction. What Were Looking For German level B2 or higher , and good English communication skills. Empathetic, patient, and detail-oriented personality. Comfortable multitasking in a dynamic, tech-driven environment. Previous customer service experience is a plus, but motivation and communication skills matter most . Why You'll Love Working Here Full training provided , including 1 week of on-site onboarding in Varna (travel & accommodation covered). Hybrid working model that combines collaboration and flexibility. Opportunities to grow professionally through skill development and internal career paths. A positive, multicultural workplace that values teamwork, learning, and recognition. Additional perks such as performance bonuses, wellness benefits, and health coverage. Are you ready to build trust, solve problems, and make meaningful connections every day? Apply now and start your journey with a company that values your voice and your potential.