Digital Trust & Safety Team Leader (Polish & English) | Sofia

Location: Sofia, Bulgaria Work Arrangement: On-site Working Hours: Full-time, 8h/day (rotating shifts, Mon-Sun) Looking for your next big step in Trust & Safety Leadership? We're seeking a talented Team Leader fluent in Polish and English to take charge of a dynamic Trust & Safety team in Sofia. Help shape the digital landscape by mentoring a group that keeps online communities safe and supportive! What You'll Do: Lead, motivate, and support your team in content review and trust & safety operations Monitor KPIs, coach team members, and foster a positive, performance-driven culture Ensure content meets policy guidelines and community standards Liaise with management, sharing feedback and best practices Provide hands-on training during a comprehensive 4-week onboarding Who You Are: Fluent in Polish and English (spoken & written) Previous experience in a team lead or coaching role (content moderation or customer service preferred) Strong problem-solving, organizational, and communication skills Approachable, empathetic, and team-focused Ready for a fast-paced, international environment What You'll Love: Make an immediate impact in a global company Full relocation support for your move to Sofia Modern office and all the perks of an international workplace Continuous learning, development, and career growth opportunities Work in a diverse, welcoming team with real influence on digital safety How to Apply: Apply now Language verification Interview Start leading your team into new successes! Take the lead in Trust & Safety, apply today, and help create a better digital world!