Hotel Operations Manager Kefalonia

About the position

Hotel Operations Manager in Kefalonia About Us With years of industry experience, our Workathlon | Recruitment team is your compass to navigating a rewarding career in the dynamic world of tourism. We specialize in connecting passionate individuals with diverse opportunities spanning entry-level to senior management roles. We believe in fostering an environment where your career journey aligns seamlessly with the growth and success of our tourism initiatives. At Workathlon | Recruitment, an integral part of Kariera.gr , every career move is a step towards excellence. Choose us as your catalyst for success, and let's shape your future together. We are actively seeking a highly experienced and strategic Hotel Operations Manager on behalf of White Rocks. Become a White Rocker! White Rocks Hotel Kefalonia is a four-star plus property founded in 1974 , celebrating 50 years of authentic hospitality and modern elegance. One of the first hotels to offer high-quality accommodation on the island, it now features 160 refurbished rooms and bungalows surrounded by Mediterranean flora, all with panoramic sea views. Located 10 minutes from Argostoli and 5 minutes from the airport, the hotel combines timeless Greek warmth with a forward-thinking spirit. We are seeking a Hotel Operations Manager to lead daily operations with empathy, integrity, and excellence — a hands-on professional who believes that people are at the heart of hospitality and has a strong background in F&B and operations. Key Responsibilities Lead all daily hotel operations to ensure seamless guest experiences across all departments. Champion a positive, people-focused culture — motivate, coach, and develop team members to deliver authentic and heartfelt service. Work closely with department heads to ensure SOPs and internal policies are consistently applied in line with the White Rocks ethos. Handle guest feedback and special requests with empathy, professionalism, and a problem-solving mindset. Oversee and support F&B operations as a hands-on leader, ensuring quality, efficiency, and innovation in service delivery. Manage operational budgets, inventory control, and cost efficiency while maintaining high service standards. Collaborate with the Finance/Accounting team to ensure compliance with labor, safety, hygiene, and financial regulations. Contribute to recruitment, onboarding, and training — with a focus on retaining and developing talent. Partner with Sales & Marketing to align operations with the hotel’s commercial goals and guest experience standards. Qualifications Degree in Hospitality or Tourism Management, or Business Administration. Minimum 2–3 years of experience in a similar managerial or senior operations role, ideally with strong F&B background . Excellent communication skills in Greek and English. Strong leadership and interpersonal abilities — able to inspire through collaboration rather than authority. Skilled in organization, problem-solving, and conflict resolution. Proficient in MS Office and hotel PMS (preferably Protel). Hands-on, approachable, and calm under pressure — a true team player with a “can-do” attitude. We Offer Competitive salary package. Full-time, year-round position based in Kefalonia 2-bedroom flat with sea-view in Argostoli town (5 minutes driving from the hotel) Full board meal plan. Company mobile phone, PC and laptop. Continuous learning and development opportunities through seminars and internal training. A collaborative environment where your voice matters and your leadership shapes the hotel’s daily rhythm.