Customer Experts Tobacco Industry - German - Remote in Greece

About the position

Position: Customer Expert Work model: Remote Location: Greece Employment type: Full-time Your responsibilities: Be the primary point of contact for customer requests, representing, one of the world’s most esteemed companies in the tobacco industry. Utilize phone calls, e-mails and chats in order to provide a seamless customer experience. Respond to inquiries about products. Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner. Turn every customer into a happy customer! What you will bring: Fluency in German Very good use of English – both in written and spoken language Work experience as a customer support /customer care representative will be considered an asset Highly developed communication skills A genuine problem-solving mentality and a deep sense of ownership Tech savviness and learning agility A positive attitude What We Offer: Relocation support: Flights, accommodation & housing assistance, all at no cost to you Competitive monthly salary + 2 extra salaries per year. Health care benefits and numerous other discounts . Full training by certified instructors on products and customer service techniques. Professional growth and development opportunities. Special events, community involvement, and social responsibility initiatives. Free online Greek language courses. State-of-the-art premises, providing a great working environment with relaxing break areas.

Place of work