Social Media Content Moderators - Spanish Speaking - Greece

About the position

Position: Content Moderation Work model: On-Site Location: Moschato, Greece Employment type: Full-time What you will do: Review and categorize social media content based on specific guidelines. Ensure that all information uploaded by users follow the guidelines based on client’s policies. Make well balanced decisions to be an effective advocate for the online community. Ensure high quality and safe experiences for both people and businesses. Apply a content policy to digital content and execute handling procedures with consistency. Assist customers via chat, email or phone (depending on the project). Identify inefficiencies in workflows and suggest solutions. Follow company and client procedures and guidelines. What we expect from you: Excellent verbal and written skills in Spanish Very good English knowledge Exceptional communication and soft skills, as well as problem-solving skills Ability to use Windows Operating Systems, internet applications and MS Office Solid team, and collaboration skills, work independently with limited supervision Attention to detail and ability to distinguish self-beliefs from moderated content and policies Be positive and proactive and have a desire for applying continuous improvement processes Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage What we offer to you: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State of the art premises, providing a great working environment with relaxing break areas

Place of work