Technical Support Advisor (A Coruña, Spain)

About the position

We are seeking a proactive and skilled Technical Support Advisor to join a dynamic, client-focused team in A Coruña. This is an exciting opportunity to build your career in technical support while enjoying life in one of Spains charming coastal cities. What you will do Provide high-quality technical support to clients, troubleshooting issues and delivering effective solutions. Respond to inquiries via phone, email, or other channels, ensuring timely resolution and client satisfaction. Diagnose technical problems and escalate complex issues when necessary. Document support activities and maintain accurate records of incidents, solutions, and follow-ups. Collaborate with internal teams to share knowledge and continuously improve support processes. Stay up to date with products, services, and system updates to provide informed support. Who you are Strong problem-solving and analytical skills, with a keen attention to detail. Previous experience in technical support, IT, or customer service is highly desirable. Excellent communication skills in English; additional language skills are a plus. Comfortable working in a fast-paced environment and able to manage multiple tasks efficiently. Proactive, adaptable, and eager to grow professionally within a multicultural team. What we offer Competitive salary with performance-based incentives. Permanent contract with a structured Monday-to-Friday schedule. Work in A Coruña, a beautiful coastal city in Spain, known for its historic charm, beaches, and relaxed lifestyle. Relocation support for international candidates and assistance settling into the city. Join a collaborative, multicultural team with opportunities for career growth and professional development. Why A Coruña? A Coruña offers an outstanding quality of life, combining scenic coastline, historic architecture, and a vibrant cultural scene. Its the perfect place to enjoy a balanced lifestyle while advancing your career in technical support. Take your next career step as a Technical Support Advisor in A Coruña and enjoy the unique combination of professional growth and coastal living.

Place of work