Games Presenter Team Manager Sofia, Bulgaria

About the position

Are you ready to take a leadership role in one of Sofias most dynamic, international gaming studios? We are looking for a confident, experienced Team Manager to lead our Games Presenter team helping deliver top-quality live gaming experiences while building a motivated, high-performance team in a fast-paced, global environment. Your role & responsibilities Supervise and support onfloor presenters, guiding performance and ensuring consistency, quality, and an engaging player experience. Manage daily workflows: schedule team shifts and breaks, coordinate rotations, and ensure smooth operations across all shifts. Communicate company procedures, standards and updates to the team; ensure everyone adheres to behaviour - al and presentation guidelines. Handle minor technical or operational issues that arise during sessions ensuring minimal disruption to live games and maintaining service quality. Motivate and coach team members: provide feedback, mentoring, and identify training or development needs; support career growth and team cohesion. What we are looking for Native or fluent English (C1) excellent written and spoken communication. Proven experience in supervisory, team coordination, or management role ideally in a customer or service-focused environment. Strong leadership, mentoring, and interpersonal skills: able to guide a team, foster a positive environment, and handle conflicts or high-pressure situations. Comfortable working in a dynamic, shift based context (including night/weekend rotations) with flexibility and organization. Whats on offer Competitive base salary plus performance - based bonuses, reflecting both individual and team achievements. Paid training, relocation support (flights, accommodation if needed), and access to health insurance and wellness benefits. Opportunity to manage and grow a team within an international company build your leadership career while working in an exciting, multicultural setting in Sofia. Dynamic and supportive work environment, with a focus on teamwork, motivation, and delivering great gaming experiences. If you're passionate about gaming, enjoy leading teams, and thrive in energetic, fast-paced environments and youre excited by the idea of living and working in Sofia wed love to hear from you.

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