IT Technician – Secondary School in Swindon

About the position

A fantastic opportunity has arisen for a skilled, proactive and customer-focused IT Technician to join a modern, forward-thinking and digitally innovative secondary school in Swindon. This full-time, permanent role begins January 2026, offering excellent development opportunities within a well-resourced ICT environment. Job Overview As an IT Technician, you will play a vital role in keeping the school’s technology running smoothly, supporting both staff and students with a wide range of technical needs. Your responsibilities will include: • Providing frontline technical support for hardware, software and network issues • Maintaining classroom devices, including PCs, laptops, tablets and interactive whiteboards • Supporting AV systems, projectors and digital learning technology across the site • Assisting with Office 365 administration, user permissions, password resets and account setup • Monitoring and maintaining network stability, WiFi connectivity and printing systems • Supporting installations, system upgrades and long-term ICT improvement projects • Maintaining accurate helpdesk logs and delivering excellent customer service • Troubleshooting issues calmly, efficiently and professionally in a busy school environment This is an excellent role for a technician who enjoys problem-solving and supporting a large, dynamic user base. The School This Swindon secondary school is highly regarded for: • Its strong digital strategy and investment in new technology • A friendly, collaborative ICT team who share expertise and resources • Excellent CPD opportunities, including pathways into senior technician roles • Supportive leadership who value innovation and efficiency • Modern learning spaces equipped with up-to-date hardware and software The school is committed to maintaining a robust digital infrastructure that enhances teaching, learning and administrative systems. Experience & Qualifications • IT support experience (school experience welcome but not essential) • Strong knowledge of Windows OS, Office 365, hardware and network troubleshooting • Confident communication and interpersonal skills • Ability to prioritise tasks and work effectively under pressure • A positive, customer-focused approach with a willingness to learn new systems Application If you are interested in this IT Technician opportunity in Swindon, please forward your CV as soon as possible for consideration.

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