Customer Service Executive

About the position

Customer Service Executive Join a Fast-Paced, Growing Meat Supplier Supporting UK Customers Remote (SA-Based) | £1,000–£1,200/month | UK Hours: 8:30am–4:30pm About Our Client Our client is a rapidly growing UK-based premium meat supplier serving both retail and wholesale markets. They are passionate about quality, efficiency, and providing exceptional customer experiences. With strong growth plans, they offer a dynamic environment where committed professionals can thrive. The Role: Customer Service Executive As Customer Service Executive, you will play a key role in ensuring smooth day-to-day operations by supporting customers across multiple channels. You will manage order processing, respond to enquiries, and resolve issues with professionalism and care. This is a remote, full-time role aligned to UK hours, including some weekend coverage. Key Responsibilities Minimum 1 year of customer service experience Handle inbound customer calls using 3CX phone app Respond to emails across multiple inboxes with close attention to detail Process and place customer orders via phone or email Resolve queries and complaints promptly and professionally Provide accurate product support and general assistance Work flexibly, including regular Saturdays based on business needs About You 1+ year of customer service experience Excellent telephone manner and clear communication skills Strong computer literacy, including Microsoft Office Organised, efficient, and detail-oriented Proactive learner with a can-do attitude Resilient under pressure with a strong work ethic Ethical, professional, and committed to quality Start date: ASAP (within 1–2 weeks preferred) Remote working, IT hardware provided, CRM system to be introduced.

Place of work