Client Service Specialist

About the position

Important global logistics company is looking for your talent. Essential job functions: Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client´s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution. Requirements: Reside in Guadalajara Bachelor’s degree completed At least 2 years of experience as a CSS Advanced level of English Strong Excel skills We offer: 100% remote work Monthly salary of MXN $25,000 (gross) Benefits above those required by law Work schedule: Wednesday to Sunday, from 6:00 p.m. to 2:00 a.m. (fully remote) Days off: Monday and Tuesday