German Customer Support Associate Lisbon, Portugal

About the position

German Customer Support Associate Lisbon, Portugal Starting Date: 11 December 2025 Start your career in 2025 with a new professional opportunity in Lisbon, Portugal. We are seeking German-speaking Customer Support Associates to join a prestigious international company. This is a chance to develop your career while experiencing life in one of Europes most welcoming and scenic capitals. Location: Lisbon, Portugal Contract Type: Full-time Salary: 1100 per 14 months Performance Bonus: 135 per 12 months Complexity Bonus: 120 per 11 months Why Lisbon? Lisbon offers a harmonious blend of historical charm, coastal beauty, and modern lifestyle. Whether exploring traditional markets, riverside promenades, or historic streets, the city provides a motivating environment to live and grow professionally. Role Overview As a Customer Support Associate, you will provide accurate information, guide customers through their questions, and help maintain a high standard of service. You will join a multicultural and energetic team representing a global brand. Working Model and Schedule This position is on-site. Monday to Friday 08:00 AM to 08:00 PM (Rotational) Saturday and Sunday 08:00 AM to 05:00 PM Days Off: Two rotational days Requirements German C1 minimum English B1-B2 minimum EU citizenship or valid Portuguese work permit What We Offer Competitive salary Performance and complexity bonuses Supportive international environment Important Note: All extra bonuses may be withheld in cases of contract breaches such as absenteeism, persistent lateness, disciplinary issues, inappropriate behavior, underperformance, and similar situations.