Sr. Operations Manager | Chalo Mobility

About the position

Chalo Mobility is a high-growth mobility tech company revol­utionising bus travel. With its headquarters in Navi Mumbai, India, it has built a full-stack platform delivering live bus tracking , digital ticketing (via app + card) and operational tools for bus operators. Currently operating across 50+ cities in India and expanding internationally, Chalo combines end-to-end operations, hardware/software deployment and analytics to raise service quality, reduce wait times and unlock new business opportunities for operators. Their vision? To bring seamless, tech-enabled, multi-modal mass transit into emerging markets — aligning with urbanisation trends, sustainable transport and digital transformation. They are looking for a Senior Operations Manager to lead the expansion and implementation of its platform across Peru. This role blends operational leadership, on-ground execution, and product operations — driving impact across city deployments and partner success. Key Responsibilities: Oversee end-to-end deployment of Chalo’s hardware and software solutions (AFCS, cameras, GPS). Ensure smooth onboarding of operators and full adoption of the platform. Lead a team of operations executives and maintain system uptime above 95%. Build strong relationships with local stakeholders, including government bodies, operators, and ecosystem partners. Coordinate with global product, tech, and business teams to ensure operational excellence. Requirements: Bachelor’s degree in Engineering, Business, or related fields. 3–5 years of experience in operations, business development, or product/ops hybrid roles. Experience in transport, mobility tech, or fast-paced tech operations is a strong plus. Fluency in Spanish and English (written and verbal). Strong project management, analytical, and communication skills. Tech-oriented mindset with proficiency in dashboards, Excel/Google Sheets, and data tools. Willingness to travel extensively and manage distributed field teams. Process-driven, strategic, and data-informed approach to decision-making. Own vehicle and valid driver’s license required. Ready to be part of a company reshaping urban mobility across the region?

Place of work