Payment Admin Staff

About the position

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Payment Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Responsibilities: • Generation of reports and posting of payments in the system from various payment channels. • Close coordination with the digital and institutional banks regarding payment disputes and other payment related concerns • Organize work list to prioritize by outstanding receivables, risk levels, pay history and overall customer value • Analyze accounts receivable information to determine priority. • Reconcile transactions and accounts • Resolve any dispute cases to a mutual satisfactory end between customer and the company • Monitoring of collection status and regularly obtaining and updating the information related to the collection • Responsible for overdue account management and overdue collection thru telephone calls and emails • Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support and other account adjustments as deemed necessary and appropriate • Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers • Follow up payment of past due invoices and obtain details of payments from customers Requirements: • Graduate of any Accounting / Business Admin course • With minimum 2 years of experience in Collections/ AR/ Finance - Account Receivable or Accounting experience • Efficient with good skills on implementing standard procedures • Can work onsite in Makati City, NCR

Place of work