Remote Customer Support Agent German C2 + English C1 (Turkey Based)

About the position

About the Position: As a Remote Customer Support Agent, youll be assisting German-speaking customers, ensuring every query is handled efficiently and with care. Key Responsibilities: Offer first-line support through chat, email, and phone. Handle returns, complaints, and technical issues. Track customer satisfaction and suggest improvements. Work cross-functionally with other departments. Skills & Experience: Proficient in German (C2) and English (C1). Strong written and verbal communication skills. Detail-oriented, empathetic, and reliable. We Offer: 100% remote work in Turkey. Competitive pay and incentive bonuses. Friendly, multilingual team environment. Health insurance and equipment provided. Join Us! If you're passionate about helping people and want to build a career in an international company, wed love to hear from you! Apply now or send your CV in English to luveena.bekary@cbtalents.org and become part of a friendly, global customer experience team based in beautiful Turkey..