Customer Support Specialist (German Speaking Remote, Turkey)

About the position

About the Role: Join our remote customer care team supporting German-speaking clients across Europe. Youll handle inquiries via phone, email, and chat, ensuring a smooth customer experience every step of the way. Responsibilities: Respond promptly to customer questions and concerns Investigate and resolve technical or service-related issues Keep accurate case records in CRM tools Collaborate with internal departments for escalations Requirements: German C2, English C1 Based in Turkey Strong written and verbal communication Customer-oriented and tech-savvy What We Offer: Fully remote position with flexible schedule Private health insurance Paid training and development programs Monthly performance bonuses Join Us! If youre passionate about helping people and want to build a career in an international company, wed love to hear from you! Apply now or send your CV in English to luveena.bekary@cbtalents.org and become part of a friendly, global customer experience team based in beautiful Turkey..