Danish Customer Support Representative – Full Remote (Based in Braga)

About the position

(Full remote – candidates must be based in Braga or Portugal) Employment Type Full-time Job Overview We are looking for a Danish-speaking Customer Support Representative to join an international support team. You will be responsible for assisting Danish-speaking customers via multiple channels, ensuring a high level of customer satisfaction while working fully remotely. Responsibilities Provide high-quality customer support in Danish via phone, email, and chat Handle customer inquiries, complaints, and technical/basic product questions Accurately document customer interactions in internal systems Follow company processes, guidelines, and quality standards Collaborate with internal teams to resolve complex cases Maintain a professional, friendly, and customer-focused approach at all times Requirements C2 level in Danish (spoken and written) B2 level in English (for internal communication) Previous experience in customer support or call center is an advantage Strong communication and problem-solving skills Comfortable working with CRM tools and basic IT systems Reliable internet connection and suitable home-working environment Must be based in Braga / Portugal What We Offer 100% remote position Competitive salary package Paid training Stable, long-term opportunity International and multicultural work environment Career growth and development opportunities

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