Swedish Customer Service Advisor in Barcelona ☀️

About the position

🌍 Dreaming of life abroad? Pack your bags and head to Barcelona – a city full of sunshine, culture, and energy! ☀️🌆 Explore world-famous landmarks like the Sagrada Familia , stroll through colorful streets, and experience the Mediterranean lifestyle — all while growing your career with one of the biggest names in communication ! 💬✨ Ready to start a new adventure? 🚀 This could be your next big step! 💼 Your role As a Customer Service Advisor , you’ll deliver excellent support to customers via phone, chat, and email. You’ll help with installations, troubleshoot issues, and keep customers happy and connected! 🤝💡 🧠 Your profile ✅ Fluent in Swedish (C2) ✅ Proficient in English ✅ Call centre experience 🎧 ✅ Communicative & empathetic ✅ Positive, flexible & a true team player 🙌 ✅ Strong listener with a service-oriented mindset 💬 ✅ Able to handle challenges calmly & professionally 💪 📅 Daily tasks 💳 Block lost/stolen cards & secure customer data 🔐 Verify identities and answer inquiries ⚙️ Handle claims & manage card activations or blocks 📞 Ensure every customer feels supported and protected 🛡️ 🎁 Benefits 💰 Paid training 🇪🇸 Free weekly Spanish lessons 🎉 A fun, people-focused work atmosphere 💸 Market-based salary + bonus potential 🍽️ Meal & transport cards + private insurance 🍎 Free fruit & ☕ coffee daily 🎊 4 company outings per year 📈 Growth opportunities within the company 📍 Location Barcelona, Spain