Internal Account Manager

About the position

Internal Account Manager | Milton Keynes | Office based This is an internal sales role focused on managing and developing relationships with new and existing customers, primarily through telephone and digital communication. You will be responsible for a defined customer base, working proactively to retain accounts, increase spend, and identify opportunities for growth. The role suits someone who enjoys structured internal sales, outbound account management, and taking ownership of performance against clear commercial targets. What the role involves Managing a portfolio of customer accounts from an internal position Proactive outbound contact to existing and new customers by phone and email Growing revenue and margin across assigned accounts Working closely with external sales and internal teams when projects or larger opportunities arise Maintaining accurate records on internal systems and CRM Working to call activity, revenue and profitability targets What we are looking for Experience in internal sales or account management within a B2B environment Confident telephone manner and professional communication style Comfortable working to KPIs and commercial targets Organised, proactive, and able to manage multiple accounts effectively Exposure to automation, controls, electrical or industrial products would be useful but is not essential Whats on offer Competitive basic salary up to £28,500 Monthly commission based on individual performance 25 days holiday increasing with service, with flexibility around holiday purchase Pension with employer contribution Life assurance and wellbeing support Ongoing training and development with protected time each week Clear long term progression within a growing UK business

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